Checking in
If a reservation was made, speak to the front desk staff and give them the name of the person under which the booking was made.
If no reservation has been made, check for vacancies and proceed with your check-in if a room is available.
When checking in, you will need to fill in a guest information card with your name, address and telephone number.
Payment for your hotel stay may be made during check-in or check out, depending on your hotel and payment plan.
Tipping
Tipping at Japanese hotels or ryokans (inns) is not required.
Facility notes
Remember that other guests are staying at the hotel. Avoid talking in a loud voice or running in the premises.
Amenities
Most hotels provide basic amenities such as toothbrushes, toothpaste, razors, etc. These may be brought home with you after your stay.
Some hotels also offer free rental amenities such as humidifiers, air purifiers, LAN cables, etc. Please check with the hotel's front desk.
Ryokan etiquette
Rooms in most ryokans are Japanese-style rooms lined with tatami mats.
Always remove your shoes before entering your room in the ryokan.
In Japanese-style rooms, attendants will prepare meals and make the bed (futon) for you.
Make sure to keep your room tidy as the attendant may find it difficult to prepare your room if it is in a disorderly state.
Remember that many ryokans use common baths (or onsen) so be mindful of your behavior.
Checking out
Remember to leave your room neat and tidy.
If you have consumed any paid drinks in the refrigerator or used any paid services during your stay, these will be due for payment during checkout.
